Services

What We Do

Retail Built on Real Technical Know-How

Rovikatech isn’t just a storefront. We’re a small team with hands-on product and technical experience, and it shows in how we curate, support, and stand behind everything we sell.

Curated Retail

Every product in our catalog is hand-picked and tested before it goes live. We evaluate build quality, real-world reliability, and long-term value — not just what’s trending. We’d rather sell forty products well than four thousand without conviction.

Pre- & Post-Sale Support

Questions about compatibility, setup, or troubleshooting go to people who actually understand the products — not a script. If you’re unsure whether something fits your setup before you buy, ask us first.

Business & Bulk Orders

Retailers, offices, and resellers can reach out for volume pricing and dedicated order support. We handle bulk quotes, consolidated shipping, and invoicing on request. Get in touch to discuss your requirements.

Sourcing & Consultation

Looking for a specific category of product for your business? We help source and vet suppliers, compare specs, and flag red flags in listings so you don’t have to do it alone.

For Businesses & Teams

IT Services for Your Business

Beyond retail, we work directly with small businesses and home offices that need their technology set up properly and supported ongoing — not just sold to once.

Network switch and cable infrastructure

Managed IT Support

From $149/mo

Ongoing, helpdesk-style support for small teams — remote troubleshooting, device and account issues, and scheduled check-ins so small problems get caught before they turn into downtime.

Network & Device Setup

From $199

Wi-Fi networks, smart home/office device installs, and multi-device rollouts configured, tested, and documented properly the first time — not left half-working.

Cloud & Software Setup

From $149

Help moving to cloud storage and collaboration tools like Microsoft 365 or Google Workspace — account setup, permissions, and basic workflow configuration for small teams.

Cybersecurity Essentials

From $249

Practical security hardening for small businesses: stronger authentication setup, endpoint protection guidance, and backup configuration to reduce exposure to common threats.

Technology Consulting & Procurement

From $129

Not sure what to buy or how to set it up? We help small businesses plan and source the right hardware and software for their actual needs and budget — drawing on our own product sourcing experience.

Data Backup & Recovery

From $179

Automated backup setup for critical files and systems, plus a tested recovery plan — so a lost laptop or a bad update doesn’t mean lost work.

Remote & Hybrid Work Setup

From $199

Laptops, VPN access, and collaboration tools configured for staff working from home or split across locations — set up once, consistent for everyone.

VoIP & Business Communications

From $249

Setup and configuration of VoIP phone systems and business messaging tools, so your team has reliable calls and one place to communicate — not five.

Office Equipment & POS Support

From $99

Setup and troubleshooting for printers, point-of-sale terminals, and other shared office hardware that tends to get neglected until it breaks.

Tell Us About Your Setup

IT support technician at work
How We Work With Businesses

Assess, Set Up, Support

We keep the process simple and predictable — three stages, in order, every time.

01

Assess

We start with a short conversation about your current setup, team size, and what’s actually causing friction — not a generic checklist.

02

Set Up

Devices, networks, cloud tools, and backups get configured properly and documented, so you’re not relying on tribal knowledge if someone leaves.

03

Support

Once you’re set up, we stay reachable for troubleshooting and changes — the relationship doesn’t end when the invoice is paid.

Remote team on a video call
Remote & Hybrid Ready

Built for Teams That Aren’t All in One Room

A lot of small business IT problems today aren’t about one office network — they’re about staff working from home, coffee shops, or a second location, all needing the same reliable access.

We set up VPNs, cloud accounts, and shared tools so your team gets a consistent experience wherever they’re working from, and we can troubleshoot most issues remotely without an on-site visit.

Support Plans

Choose the Level of Support You Need

Straightforward monthly pricing for ongoing support. Need something bigger or highly specific to your business? We’ll scope a custom plan.

Essentials

$149/month

For small teams that need a reliable point of contact, not a full-time IT department.

  • Email/ticket support, 1-2 business day response
  • Initial network and device setup
  • Basic backup configuration

Get Started

Priority

$699/month

For businesses where downtime is genuinely costly and response time matters most.

  • Fastest available response time
  • Proactive monitoring where applicable
  • Direct line to a dedicated contact
  • Quarterly technology review

Get Started

Enterprise

Custom

For multi-location businesses, compliance-specific needs, or coverage beyond what a standard tier fits.

  • Scoped around your exact requirements
  • On-site support where needed
  • Dedicated account contact

Talk to Us

Monthly plans can be canceled with notice — no long-term contract required.

How we support customers
How Support Works

You Reach a Person, Not a Queue

Every message that comes through our Contact form is read and answered by someone who knows the catalog — not routed through a generic ticketing system with canned replies.

Typical response time is 1-2 business days. For order-specific issues, include your order number so we can pull up the details immediately.

For warranty or return questions, check our Refund & Returns Policy first — it covers most common scenarios in detail.

Have a specific need?

Whether it’s a bulk order, a sourcing request, or a technical question before you buy — talk to us directly.

Contact Us